FAQ

How do I change my password?

  • Click on your Account Dashboard using the user profile icon in the top right
  • Click "Account Information"
  • Click the "Change Password" box
  • Enter your current password, then a new one and confirm
  • Click "Save"

How do I place an Express Order?

  • Click on the "Express Order" link in the menu
  • Enter an item number, SKU, or simply part of the item description, and choose your item from the dropdown
  • Enter the quantity desired
  • Keep adding items until finished, then click "Add to Cart"
  • Click the cart icon in the top right to begin normal checkout

How do I upload an order list via Excel?

  • Click on the "Express Order" link in the menu
  • Download the sample excel file, or create your own with the criteria shown on the page
  • Click "Choose file" to upload
  • The items from the file will show up on the page; update quantities as needed and click the "Add to Cart" button

How do I upload an order list via Excel?

  • Click on the "Express Order" link in the menu
  • Download the sample excel file, or create your own with the criteria shown on the page
  • Click "Choose file" to upload
  • The items from the file will show up on the page; update quantities as needed and click the "Add to Cart" button

How do I store favorite items or requisition lists?

  • Click on the heart icon at the top of the page for Requisition Lists
  • Click "Create New Requisition List" button
  • Give your list a name and optionally a description, and click "Save"
  • Browse or search desired items, and click the heart icon near the add to cart button to add to a list

How do I add products from my lists to my cart for order?

  • Click the heart icon at the top of the page for Requisition Lists
  • Find the list you are interested in and click "View"
  • Click the checkbox next to desired items and click the "Add to Cart"
  • You are given the option of adding those items to the existing cart (merge) or replace existing cart

How do I get free shipping?

  • Simply add $150 or more worth of products to your cart for free shipping!

    *May not be available in all locations

Is there a minimum order amount?

  • Yes, $40 is the minimum order amount.